Order Enquiry

This provides a simple way to check the current condition of any order — perhaps whilst the customer is on the telephone. (In fact you can also make order enquiries using the <Alt–L> Ledger Enquiries DeskTop feature.)

An enquiry screen is shown to you similar to that below, and you are asked for the order reference number.Key this in, or use the <F4–Select> key to look for the order you want. Information from the order header plus a list of the details is shown to you.If there are more details than will fit on the screen, then scroll down to see the further details.