Disputed Transactions on Allocation Import

When importing payments and allocating against existing invoices and credits with a customer supplied ‘CSV Remittance’ you may occasionally be advised of a ‘disputed’ invoice or credit. This new feature allows the system to interpret a set flag character within the ‘invoice reference’ on the CSV import to reject the transaction but flag up as a disputed payment on the batch update commentary.

Payment Alloc Reference Item on Pay-Trans – this existing prompt asks for the data item on the transaction file that that has been updated from the CSV with the invoice reference to be paid.

Payment Alloc Reference Flag for Disputed – enter the character that is appended to the invoice reference (updated above) to signify the transaction is to be ignored as ‘disputed’.