When importing payments and
allocating against existing invoices and credits with a customer supplied ‘CSV
Remittance’ you may occasionally be advised of a ‘disputed’ invoice or
credit. This new feature allows the system
to interpret a set flag character within the ‘invoice reference’ on the CSV
import to reject the transaction but flag up as a disputed payment on the batch
update commentary.
Payment Alloc Reference Item on Pay-Trans – this existing prompt asks for the data item on the transaction file that that has been updated from the CSV with the invoice reference to be paid.
Payment Alloc Reference Flag for Disputed – enter the character that is appended to the invoice reference (updated above) to signify the transaction is to be ignored as ‘disputed’.
Article ID: 220
Created On: Tue, Jun 12, 2012 at 12:02 PM
Last Updated On: Wed, Jun 14, 2023 at 4:22 PM
Online URL: https://kb.datafile.co.uk/article/disputed-transactions-on-allocation-import-220.html