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WINMAIL.dat - When sending PDF Attachments from Datafile with Microsoft Outlook the Recipient Only Sees a WINMAIL.DAT Attachment |
Article Number: 2131 | Rating: 4.5/5 from 2 votes | Last Updated: Mon, Jun 12, 2023 at 2:21 PM
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The Winmail.dat file is used to preserve Rich Text formatting. Outlook uses it when sending a Rich Text-formatted message. During transport, the content of the message may be changed, preventing the receiving client from being able to read the formatting instructions. In other cases, the receiving client does not use or recognize the winmail.dat file.
The data in a winmail.dat file is not usable. To resolve this issue, re-send the message in plain text format. The following methods can be used by sender to prevent sending Rich Text messages encapsulated in the Transport Neutral Encapsulation Format (TNEF).
Method 1: Change the default message formatThe sender can change the format of the email messages that they send by using the following steps:
Method 2: Modify the recipient's entry in the Personal Address BookThe sender can use the following steps to remove the RTF format from the recipient attribute in the Personal Address Book:
Method 3: Set the Outlook Rich Text Format Internet e-mail setting
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