Datafile Home \| KB Home \| Advanced Search

Order Responses

Article Number: 1775 | Rating: Unrated | Last Updated: Thu, Jun 22, 2023 at 10:23 PM

Datafile Software

Order Responses

An order response might merely be an acknowledgement that an order has been received, perhaps telling you whether or not they can be supplied and if so when; or a notification of some goods about to be shipped, or a combination of both. Typically it is the latter, so that the response is to be treated both as a delivery note of goods about to arrive and as a note of discrepancies — back orders, product substitution, or whatever. For some suppliers you may need to process each type of response separately, in which case there will be more than one option offered under this heading.

When required, these are treated as standard XML input transactions, and have the characteristic that each response is processed against the original purchase order. The XML module links the process to a purchase order document, treating the input XML file as though it had been manually keyed to the document process. You can, therefore, print a normal purchase order document to record the receipt and content of the XML response.

You may want to develop a ProFiler report that prints any differences noted by the supplier to the details in your original order. Some quantities may be back-ordered or be sent from a different warehouse; prices may not be the same as you were expecting; or a product substitution may be applied by the supplier for an out-of-stock item.

Custom Fields