To check go into Employee Maintenance - <F7> on the warning message to bypass the ‘Payroll Has Already Been Run’ warning – and then choose the ALL option. Amend the employee that’s been added and check the status of the ‘Normal Hours Worked’ item.
If this is not the error then when you submit the FPS you’ve an option to ‘Print XML Output’ – set this to ‘Y’ and print the submission to the disk spooler. Inspect the print and search for ‘ERROR’ using the <F5> key to search and this should give you the value in error and can then scroll up to find the employee name/id.
Article ID: 2417
Created On: Thu, Aug 21, 2025 at 8:59 PM
Last Updated On: Thu, Aug 21, 2025 at 8:59 PM
Online URL: https://kb.datafile.co.uk/article/payroll-faq-fps-submission-error-2417.html