If, when entering cash or account sales, a payment type of ‘Cash-on-Delivery’ is selected then the order is place ‘on hold’ after producing an acknowledgment or delivery note (as configured). This option allows you, or return of the receipt and payment, to select the held order, enter the payment details and update the sales ledger.
On selection of the option you are asked to select the order that was placed on hold - <F4-Select> is available as required. On selection of the order you are prompted
If you respond ‘No’ you are returned to the order reference selection, if you respond ‘Yes’ then the order is displayed and you are asked for the payment method used. You can then select the payment method and the invoice is produced and the sales ledger updated as in standard account / cash sales entry.
Article ID: 1460
Created On: Tue, Jul 3, 2012 at 2:17 PM
Last Updated On: Mon, Jun 12, 2023 at 5:12 PM
Online URL: https://kb.datafile.co.uk/article/cash-on-delivery-1460.html